Privacy Policy
Effective Date: July 20, 2025
Last Updated: July 20, 2025
1. Introduction
Welcome to BidMyRoom ("we," "our," "us"). Your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services (collectively, the "Platform").
By using the Platform, you agree to the collection and use of your information as outlined in this policy.
This policy applies to all users, including individuals or organizations booking accommodations ("Organizers") and hotel partners submitting bids ("Hotels").
2. Information We Collect
We collect information in three main ways:
Information You Provide to Us
- Account Info: Name, email, phone number, and organization/team name when you sign up.
- Booking Requests: When you submit a request, we collect event type (e.g., sports, corporate), location preferences, dates, guest count, room needs, budget, amenity preferences, and any custom notes.
- Hotel Listings: Hotels provide property name, address, amenities, and sales contact details during registration.
- Messages: We collect information when you message us or communicate with others through the Platform.
Information We Collect Automatically
- Usage Data: Pages visited, links clicked, and actions taken within the Platform.
- Device & Log Info: IP address, browser type, device details, operating system, and timestamps.
- Cookies: We use cookies and similar technologies to improve your experience. You can disable cookies in your browser, but the Platform may not function properly.
Information from Other Sources
We may receive information about you from third-party services or partners to enhance our offerings.
3. How We Use Your Information
We use your information to:
- Deliver Our Services: Match your requests with competitive offers from Hotels.
- Manage Your Account: Set up and secure your account and access.
- Facilitate Communication: Enable chats between Organizers and Hotels.
- Send Notifications: Booking confirmations, bid alerts, account messages, and security updates.
- Improve the Platform: Analyze user activity to enhance features and performance.
- Marketing (With Consent): Send newsletters or promotions - you can opt out anytime.
- Ensure Security & Compliance: Prevent fraud, enforce our terms, and meet legal obligations.
4. How We Share Your Information
We only share your data when it's necessary and for the following reasons:
- With Hotels: To respond to your requests, we share your event and booking details. Personal contact info may remain hidden until a bid is accepted.
- With Organizers: When Hotels submit bids, we share their offer and profile details.
- With Service Providers: We use trusted third parties for services like hosting, emails, and analytics. They're contractually bound to protect your data.
- For Legal Reasons: If required by law or governmental request, we may disclose your data.
5. Your Rights
Depending on where you live (for example, California), you may have rights under privacy laws like the CCPA or CPRA, including:
- The right to know what data we collect
- The right to delete your information
- The right to opt out of data sharing/sale
To exercise any of these rights, contact us using the info below.
6. Data Security & Retention
We take your data seriously. BidMyRoom uses industry-standard measures to protect your information. However, no system is 100% secure.
We keep your data only as long as needed for the purposes outlined in this policy or to comply with legal requirements.
7. Children's Privacy
BidMyRoom is not intended for users under 18. We do not knowingly collect personal information from minors. If we discover we have unintentionally collected data from a child, we will delete it immediately.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
Have questions? We're here for you.
Get in touch with our support team
Mailing Address
Send us correspondence
BidMyRoom, LLC
13643 Jefferson St NE
Andover, MN 55304
USA